General FAQs
Turnaround time is 5-6 business days. Once you place an order, your products will be printed and ready to ship in 2-3 business days. We offer 2-day FedEx shipping across the US, and international shipping options are also available.
Due to the customization of our products, all sales are final. Once and order is placed and production has begun, we unfortunately cannot allow cancellations or returns of orders. Thus, we encourage you to double check and make sure your order is exactly as you want it. If you have paid for your order and realize you no longer wish to proceed, please contact us ASAP to cancel the order. If you receive your order and notice that there is a rare production related defect, you have 3 days from the date of delivery to bring any issue to our attention. No need to return your item, please contact us with a picture of the defect and we will send you a replacement order. We fully stand by our work and are confident that you will be satisfied with your product.
Absolutely not. At ColorVerb there are NO setup fees. We also offer the lowest possible FedEx Ground shipping fee on all orders.
All of ColorVERB’s playing cards are manufactured in our state-of-the-art Boston, MA printing facility.
Yes! We offer bulk discounts for larger orders of both playing and business cards.
Yes, we do offer international shipping.
File Preparation
Bleed is an extra 0.125" margin added to your design that extends beyond the final trim size. It ensures that your design reaches the edge of the product without any white borders after trimming.
The trim line is the final size of your product after it’s been cut to its intended dimensions. It marks where your design will be trimmed. Ensuring important elements stay clear of the trim line is essential to avoid having them accidentally cut off. When using the ColorVERB Customizer to design your product, the trim will be the outer edges of the product.
The safe zone is an area inside the trim line where all essential design elements, like text or logos, should be placed. Keeping important elements within the safe zone ensures they won’t be accidentally trimmed or too close to the edge, maintaining a clean and professional look. When using the ColorVERB Customizer to design your product, the safe zone is marked with green.
We accept PNG, JPG, JPEG, AI, EPS, PDF, and HEIC file formats. For the best results, we recommend submitting files in AI, EPS, or PDF formats with fonts outlined.
Absolutely! Make sure the photos are high-resolution (at least 300 DPI) and properly placed within the bleed and safe areas.
Low-resolution artwork may appear pixelated or blurry when printed. For the best print quality, we recommend using the highest resolution artwork possible. While 300 DPI is the standard minimum, our advanced machines print at 1200 DPI or higher, ensuring exceptional clarity and detail. Using lower-resolution artwork may result in pixelation or blurriness, so we encourage using high-resolution files to match the capabilities of our cutting-edge technology.
Since we use digital printing, either CMYK or RGB color modes can be used, and your designs will be printed accurately. However, for the best results on screen-to-print color matching, we recommend using the color mode that best fits your design software.
Your coaster design should be created at 3.99" x 3.99" to include a 0.125" bleed on all sides. The final trimmed size will be 3.74" x 3.74". Please keep all important content within the safe area of 3.49" x 3.49".
Your business card design should be 2.375" x 3.625", which includes a 0.125" bleed on all sides. The final trimmed size will be 2.125" x 3.375". Make sure to keep vital information within the safe area of 1.875" x 3.125".
The dimensions depend on the card size you're designing for:
- Poker Size: Create your design at 2.75" x 3.75" to include a 0.125" bleed on all sides. The final trimmed size will be 2.5" x 3.5". Keep important content within the safe area of 2.25" x 3.25".
- Bridge Size: Your design should be 2.5" x 3.75" including bleed. The final trimmed size is 2.25" x 3.5", with a safe area of 2.0" x 3.25".
Travel Size (CR80): Design at 2.375" x 3.625" including bleed. The final size is 2.125" x 3.375", and the safe area is 1.875" x 3.125".
Yes, we provide downloadable templates in AI, EPS, and PDF formats for coasters, business cards, and playing cards to help you set up your design correctly.
Uploading Photos
Yes, as long as the photo meets the minimum resolution requirements and is of high quality (clear and not blurry).
Make sure your photo's dimensions match the product size, including the bleed area. Keep key elements within the safe area to avoid them being cut off.
There may be slight color differences due to variations between screen displays and printed materials.
We print your photo as-is. Please ensure it's properly edited and ready for print before uploading.
Resizing and Rotating Artwork
Yes, our ColorVERB Customizer allows you to resize your uploaded files directly on the canvas. Click and drag the corner handles of the image to adjust its size.
Select the image on the canvas. You'll see a rotate handle or icon near the image—click and drag it to rotate your design to the desired angle.
Enlarging your image beyond its original size can reduce print quality. We recommend using high-resolution artwork or photos (at least 300 DPI) to ensure that resizing does not negatively impact the final print.
Yes, our ColorVERB Customizer maintains the original proportions of your image while resizing or rotating to prevent distortion.
Yes, our ColorVERB Customizer offers a preview feature that shows you a mock-up of your final product.
Product Questions
Our PVC cards are built to resist bending, tearing, and general wear, unlike traditional paper or cardboard. This premium durability ensures that your cards maintain their high-quality look and feel even after prolonged use.
Yes, our PVC cards are both waterproof and weatherproof. They can withstand spills, moisture, and outdoor conditions, making them perfect for any environment and ensuring they last through regular use, no matter the situation.
PVC cards are built to last for years under normal usage. They are resistant to bending, tearing, and general wear, making them a long-lasting option for both playing and business cards.
We use advanced printing techniques to deliver high-resolution designs with crisp detail and vibrant colors. Your custom designs will appear sharp and vivid, making them stand out with exceptional clarity and precision.
We offer a sleek, professional finish for all our PVC cards, available in both matte and glossy options. Whether you’re ordering business cards or personalized playing cards, your cards will have a premium look and feel.
Our PVC cards are easy to clean and maintain. Simply wipe them down with a cloth to keep them looking as good as new, ensuring they’re always ready to impress.
Coasters are sold in packs of 4 to provide the best value and ensure consistency in your set.
The coasters feature a durable cork backing to prevent slipping and protect surfaces.
- Poker Size: Standard size used in most casinos and poker games.
- Bridge Size: Slightly narrower, suitable for games like bridge.
- Pocket Size: Compact size ideal for travel and portability.
Yes, you can select from Satin, Polished, or Matte finishes based on your preference.
The playing cards are made from high-quality PVC with a thickness of 10 mil for durability.
- Standard Business Cards: Allow printing on both front and back with Satin, Polished, or Matte finishes.
- Clear View Business Cards: Available in Clear or Frosted see-through plastic with printing on one side only due to their transparent nature. Available with Satin, Polished, or Matte finishes.
No, printing is available on one side only for Clear View business cards because of their see-through material.
- Clear: Completely transparent.
- Frosted: Semi-transparent with a subtle, textured appearance.
Legal and Ethical
You can upload photos for your custom designs, but you must own the rights to the images or have explicit permission to use them. Avoid using copyrighted photos or images downloaded from the internet without proper licensing. It’s important to respect copyright laws when uploading content.
All uploaded photos must comply with our content policies. This means no offensive, inappropriate, or illegal material is allowed. We reserve the right to reject designs that do not meet our content standards.
You, as the uploader, are solely responsible for ensuring that any image you submit complies with copyright laws. We are not responsible for verifying ownership or permissions, so it’s important to ensure you have the legal right to use any image you upload.